ERP APPLICATION

ERP Inventory Management project

Project
ROLE

UX Designer

EXPERTISE

UX/UI Design

YEAR

2024

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Project description

Project description

Project description

Project aimed at enhancing the ERP system's inventory management module for improved efficiency, usability, and real-time access to data. This redesign focused on modernizing workflows, refining user interfaces, and optimizing data integration for sales professionals in the fashion retail industry.

Timeline

From explorations to final designs in 5 weeks while working with multiple projects at the same time

Project Goal

To create a user-friendly and efficient inventory management solution that allows sales representatives to access real-time inventory information, track orders, and manage out-of-stock situations, ultimately improving customer service and sales efficiency.

Process

Process

Process

This category details the step-by-step approach taken during the project, including empathising, defining, ideating, designing, and validation.

This category details the step-by-step approach taken during the project, including empathising, defining, ideating, designing, and validation.

This category details the step-by-step approach taken during the project, including empathising, defining, ideating, designing, and validation.

Empathising

Conducted user interviews and research to understand the pain points of sales professionals.

Defining

Identified the problem statement – inefficiencies in accessing real-time inventory data, causing delays in customer service.

Ideating

Developed user personas and journey maps to visualize the challenges faced by users.

Designing

Created wireframes, low-fidelity, and high-fidelity prototypes to map out solutions and streamline the user interface.

Designing

Regular testing and feedback sessions to refine the design for improved user experience.

Key Features

The solution focused on redesigning the ERP system's inventory module to provide a more intuitive, user-friendly interface that enables efficient real-time inventory management and seamless customer service for sales representatives.

Real-time Inventory Checks

Allows sales representatives to quickly check inventory details, ensuring accurate and prompt customer assistance.

Out-of-Stock Management

Provides alternative options by notifying nearby store availability and restocking dates, enhancing customer service.

Order Placement

Offers direct order placement through the app, ensuring seamless transitions to the company's website.

Tracking

Features a "Track Order" option for real-time order updates, keeping customers informed and satisfied.

User Persona

Problems Found

Key Features

Key Features

The solution focused on redesigning the ERP system's inventory module to provide a more intuitive, user-friendly interface that enables efficient real-time inventory management and seamless customer service for sales representatives.

Real-time Inventory Checks

Allows sales representatives to quickly check inventory details, ensuring accurate and prompt customer assistance.

Out-of-Stock Management

Provides alternative options by notifying nearby store availability and restocking dates, enhancing customer service.

Order Placement

Offers direct order placement through the app, ensuring seamless transitions to the company's website.

Tracking

Features a "Track Order" option for real-time order updates, keeping customers informed and satisfied.

Impact

Impact

Impact

Here, the outcomes and achievements of the project are highlighted, including user feedback, adoption rates, and industry recognition.

Increased Efficiency

Users report significant time savings and improved productivity through optimized inventory management

Customer Satisfaction

Enhanced customer satisfaction due to faster and accurate service.

Workflow

Optimized workflows for sales staff, reducing delays and improving productivity.

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